Privacy policy
Last updated: January 2026
Privacy Policy
This Privacy Policy describes how CREATIVO (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our website, or make a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
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Information We Collect
When you visit or interact with our site, we may collect the following types of information:
• Personal details: name, email address, phone number, billing and shipping address
• Payment information: payment method details (processed securely by third-party providers; we do not store full card details)
• Order information: products purchased, order history, transaction details
• Device information: IP address, browser type, operating system, and site interaction data
• Communications: messages you send us via email or contact forms
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How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you about your order or account
• Provide customer support
• Improve our website and services
• Send updates or promotional messages (you may opt out at any time)
• Prevent fraud and ensure site security
• Comply with legal obligations
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Sharing Your Information
We may share your information with trusted third parties only as necessary, including:
• Shopify, to operate and manage our online store
• Payment processors, to securely process transactions
• Shipping and fulfillment partners, to deliver your orders
• Legal authorities, when required by law
We do not sell your personal information.
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Cookies & Tracking Technologies
We use cookies and similar technologies to improve site functionality, analyze traffic, and enhance your shopping experience. You may disable cookies in your browser settings, though some features may not function properly.
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Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
To exercise these rights, contact us using the information below.
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Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
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Changes to This Policy
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on our website.
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Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at:
infcreativoshops@gmail.com